After 5 incorrect attempts made with your password, your account will be blocked. To unblock, please click on Unlock here under My Join window and follow the instructions. As account owner you will receive an email, and as a simple subscriber you will be sent an SMS.
Articles in this section
- Do I have access to My Join platform with a Banana SIM?
- What to do if I've blocked my account?
- What if I can't retrieve my activation SMS or email ?
- In case of loss of password, what do I do?
- How can I change my password?
- How can I recover my username?
- How can I access My Join as an account owner?
- How can I access My Join as a subscriber?
- What is meant by a subscriber?
- What is meant by an account owner?